eduroam is a secure world-wide roaming authentication service which allows users from participating members of the research and education community to connect to WiFi networks when visiting eduroam community member locations. eduroam allows GT users to access Wi-Fi when traveling and visitors from institutions participating in eduroam to login to LAWN without the need for guest sponsorships or visitor passes.
Initially the eduroam SSID will be available in parallel with the GTwifi SSID throughout the Atlanta campus. If you do not currently use eduroam please continue using GTwifi. Both are equally secure and use the same infrastructure. If you are traveling and would like to test eduroam, here is the basic information for connecting to the eduroam SSID:
Password: your institute account password
- Forget or delete your GTwifi, GTother, and GTvisitor wireless configurations - only one GT network should be configured on any device at any one time.
- Wireless network name SSID: eduroam
- Privacy settings: WPA Enterprise
- Authentication: PEAP (sometimes referred to as EAP-PEAP)
- Internal authentication: MSCHAPv2 (PEAP v. 0)
- Username: <institution username>@<institution domain>
- GT users should use <GT Account>@gatech.edu (GT example: firstname.lastname@example.org)
- Your GT account is the same account you use to log into Passport
Note that the authentication component provided by Georgia Tech is only used to obtaining network access; each eduroam Institution supports and manages the underlying wireless equipment, networks, and their policies. If you have issues connecting while visiting a remote location, you should contact local support for assistance, which can be found through THIS LINK by entering the name of the organization.
There are a few things to be aware of when using eduroam:
- If you are hosting an event. Please have a backup (GTvisitor or sponsored guest accounts) in place in the event eduroam users are not able to authenticate.
- GT users connecting to eduroam on the GT campus may not have the same access to the campus network as they do with GTwifi. Note that machine authentications to Georgia Tech AD servers is not supported when using eduroam.
- eduroam users visiting the campus are placed on a different network and will not have the same access to the GT network as as GT users. Note that if you are a GT user and use a login from another institution, you will not have access to the same resources that you would using your GT login credentials for eduroam.
Throughout the pilot we will be working with the CSR community to identify issues, understand limitations, and develop solutions. Please send your feedback to email@example.com or post to the forum below.
Below are examples of how to setup a device to access eduroam. You can also find and report configuration examples for other platforms in the forum at the bottom of the page.
Microsoft Windows 7
Microsoft Windows 8.1
Microsoft Windows 10
Apple macOS/OS X
Below are possible troubleshooting guides to attempt to fix some connection and configuration issues. If you still have limited success after reviewing these guides or are uncomfortable taking these steps, please visit the OIT Technology Support Center.
Troubleshooting Guide for Windows 7
Troubleshooting Guide for Windows 8.1
Troubleshooting Guide for Windows 10
Troubleshooting Guide for macOS/OS X
iOS Support Article (maintained by Apple)
Interactive list of eduroam locations.
Please note that the forums are not
meant as a replacement for the official OIT help system ServiceDesk (which
can be reached via email, firstname.lastname@example.org, or via the phone at 404-894-7173).
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William T. Trotter
|I'm here at the University of Mississippi and the Eduroam authentication described above certainly did not work for me today. All in all, a very frustrating day, since the University of Mississippi does not have the GaTech equivalent of "sponsored accounts". Tom Trotter, School of Mathematics
John M. Douglass
|Mr. Trotter, I saw a number of successful authentications from your account on the 14th using the EduRoam services. Georgia Tech's authentication services were functioning and returning that you passed authentication. Did you contact the technical support for their wireless services? We have seen cases where authentication was successful, but local network issues prevented network access.
Karen Judy Head
|I've had success logging on in Germany, but I was at Notre Dame this weekend, and when I tried to log in the system kept saying that my credentials were not accepted. As soon as I returned to GT, everything automatically connected again.
John M. Douglass
|Karen, I created a support request (you can contact email@example.com or 404-894-7173 in the future) for you. I did see a number of successful authentications coming from Notre Dame so the GT systems were responding correctly. When traveling and using "eduroam" please remember that the underlying network at any participating campus are managed by that campus and should be your first contact when having issues with Eduroam.