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Changing your GTwifi password on Windows XP

This example assumes that you have either a notebook or desktop with wireless capabilities running Windows XP (Home, Pro or MCE) SP3 using the built in Wireless Manager. Unfortunately, Windows XP is not very good at handling password changes. This is not a fault of the GT systems, but an underlying problem with Windows XP. If you have difficulities with this process, you should visit the OIT Technology Support Center on the first floor of the GT Library for additional assistance.

The following information comes from Microsoft's support document at http://support.microsoft.com/default.aspx?scid=kb;en-us;823731.

  1. To fix this problem automatically, click the "Microsoft Fix It" button.

  2. Then, click "Run" in the "File Download" dialog box, and follow the steps in this wizard.
  3. Note If you are not on the computer that has the problem, save the Fix it solution to a flash drive or to a CD, and then run it on the computer that has the problem.

At this point, you should be able to disable and then enable your "GTwifi" connection and it should prompt you for your new password. If the above doesn't work, try restarting your system before continuing to do this manually.

Manually removing your GTwifi password on Windows XP

Important: This section, method, or task contains steps that tell you how to modify the registry. If the above automated script did not work, you can try this. If it did work, the following is unnecessary.

Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: How to back up and restore the registry in Windows.

To remove your cached user credentials that are used for PEAP authentication, delete the following registry subkeys, as appropriate:

Wireless (802.11) connectors:

HKEY_CURRENT_USER\Software\Microsoft\EAPOL\UserEapInfo

To do this, follow these steps.

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. Locate and then click the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\EAPOL\UserEapInfo

  4. On the Edit menu, click Delete.
  5. Click Yes when you are prompted to confirm the deletion.
  6. Exit Registry Editor.
  7. Disconnect and reconnect to "GTwifi" and enter your GT Account Credentials.


 
   

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This page last modified: Feb 13, 2017 at 03:48 PM EST
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