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Forum Posts
William T. Trotter

November 14, 2015, 11:33 pm

I'm here at the University of Mississippi and the Eduroam authentication described above certainly did not work for me today. All in all, a very frustrating day, since the University of Mississippi does not have the GaTech equivalent of "sponsored accounts". Tom Trotter, School of Mathematics
John M. Douglass

November 16, 2015, 9:58 am

Mr. Trotter, I saw a number of successful authentications from your account on the 14th using the EduRoam services. Georgia Tech's authentication services were functioning and returning that you passed authentication. Did you contact the technical support for their wireless services? We have seen cases where authentication was successful, but local network issues prevented network access.
Karen Judy Head

February 12, 2018, 10:58 am

I've had success logging on in Germany, but I was at Notre Dame this weekend, and when I tried to log in the system kept saying that my credentials were not accepted. As soon as I returned to GT, everything automatically connected again.
John M. Douglass

February 12, 2018, 4:09 pm

February 12, 2018, 4:10 pm

Karen, I created a support request (you can contact support@oit.gatech.edu or 404-894-7173 in the future) for you. I did see a number of successful authentications coming from Notre Dame so the GT systems were responding correctly. When traveling and using "eduroam" please remember that the underlying network at any participating campus are managed by that campus and should be your first contact when having issues with Eduroam.
Rebecca Elizabeth Grinter

April 18, 2018, 2:59 pm

Just looking at the troubleshooting instructions for IOS, and it implies that you want to forget the network eduroam. Surely its GTwifi that should be deleted (there doesn't seem to be a parity between those instructions and the ones for the Mac OS where it is GTwifi that's deleted).

April 18, 2018, 3:17 pm

Rebecca, when removing old wireless profiles you really want to remove any and all GT networks (eduroam, gtwifi, gtvisitor, etc.) as only one network should be configured at a time, so eduroam and GTwifi are really interchangeable as the process is the same. I just added the troubleshooting guide for iOS yesterday while the other ones were written last year, so that's why they're not consistent. In the future when GTwifi no longer exists, all of the guides will probably be updated to show eduroam being removed instead of GTwifi.
Jerry B. Ray Jr.

April 18, 2018, 5:38 pm

In the GTRI space on 14th St. (I'm on the 4th floor of 260 14th St., particularly), we can't currently see the eduroam network (but we do see GTwifi). Will eduroam coverage be available in this area before GTwifi is decomissioned?

April 19, 2018, 7:02 pm

Can I ask why the configuration examples for android you link to specifically say to select "Do Not Validate" for the certificate option? Since eduroam is a shared SSID across multiple institutions, how can we be sure we're not connecting to a maliciously configured router? Setting the option to "Use system certificates" and setting the domain to "gatech.edu" seems to work fine, wouldn't this be preferable to trusting any certificate without validation?


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